Accessing and using our store implies your acceptance of the terms and conditions below. For best use of the store, it is recommended to carefully read all terms and conditions.


Seller - Jungheinrich Romania S.R.L.

Buyer - individual / legal entity or any legal entity that makes an Account on the Site and performs an Order.

Client - the individual / legal person who has or obtains access to CONTENT through any means of communication provided by Jungheinrich Romania S.R.L.  (electronic, telephone, etc.) or under an existing use agreement between Jungheinrich Romania S.R.L. and that which requires the creation and Use an account.

User - any natural / legal person registered on the Site who, through the completion of the Account creation process, has given its consent to the specific terms of the site in the General Terms and Conditions section.

Account - the section of the Site accessed via an email address and a password that allows the Buyer to submit the Order and that contains information about the Customer / Buyer and Buyer history on the Site.

Site - domain

Order - An electronic document that acts as a form of communication between the Seller and Buyer through which the Buyer submits to the Seller through the Site its intention to purchase Goods and Services on the Site.

Goods and Services - any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Purchaser as a result of the Contract concluded.

Contract - represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and Buyer.

Content - all information on the Site that can be accessed, viewed or otherwise accessed by using electronic equipment, the content of any email sent to Buyers by the Seller by electronic means and / or any other means of communication available;

Any information communicated by any means by an employee / collaborator of the Seller, the Buyer, according to the contact information, whether specified or not;

Information relating to the Goods and / or Services and / or the tariffs practiced by the Seller in a given period; information relating to the Goods and / or Services and / or the charges made by a third party with which the Seller has concluded partnership contracts in a Certain period;

Seller's data, or other privileged data.


          By registering an Order on the Site, the Buyer agrees with the form of communication (telephone or e-mail) through which the Seller carries out his commercial operations.

          The notification received by the Buyer after the Order has the role of informing and does not represent acceptance of the Order. Until an email from a sales agent of Jungheinrich Romania S.R.L. confirms the delivery, the delivery term, the delivery method, the price, and contain the invoice for payment, the order does not represent a payment obligation on your part and no sales obligation from Jungheinrich Romania S.R.L.. This notification is made electronically (by e-mail) or by telephone.

          In case you do not want to wait for confirmation from our representative, please contact us directly at one of the phone numbers in the contact section.

         For justified reasons, Seller reserves the right to change the amount of Goods and / or Services in the Order. If you modify the quantity of Goods and / or Services in the Order, the Buyer will notify the Buyer at the email address or telephone number made available to the Seller upon making the Order and will refund the amount already paid if applicable.

For orders paid with the card, the amount will be returned on the same card used for trading, within 3-30 days from accepting the refund.

          The contract is considered to be concluded between the Seller and the Buyer at the time of receipt by the Buyer from the Seller, via the electronic mail and / or SMS, of the delivery notification of the Order.


         Jungheinrich Romania S.R.L. will keep the confidentiality of any kind of information provided. Disclosure of the information provided may only be made under the conditions set forth in this document.

          No public statement, promotion, press release, or other disclosure to third parties will be made by Buyer / Client with respect to the Order / Contract without Seller's prior written consent.

         By transmitting information or materials through this site, you give to the Seller unrestricted access to these, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use for your own benefit such information, ideas, concepts, know-how or techniques that you have sent us through the Site acquis. Jungheinrich Romania S.R.L. will not be subject to obligations regarding the confidentiality of the submitted information unless the law in force provides for further specification.

The user must immediately notify Seller of any loss of password or unauthorized activity on his account.


Prices of Goods and Services displayed on do not include T.V.A. and will be invoiced with VAT at the rate of the Raiffeisen on the invoice date according to the legislation in force.

The price, payment method and payment term are specified in each order. The Seller will issue to the Buyer an invoice for the Goods and Services delivered, the Buyer's obligation being to provide all the information required to issue the invoice in accordance with the legislation in force.

The Seller will provide the Buyer with the invoice relating to the Order containing Goods and / or Services sold by Jungheinrich Romania S.R.L. as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice to the Buyer's Account or by e-mail to the e-mail address mentioned By Buyer to his / her account.

In order to correctly communicate the invoice relating to the Order, the Buyer has the obligation to update his account data every time and to access the information and documents relating to each Order in the Account.

By this means of communication, the Purchaser, accessing his Account, will have a record of Jungheinrich Romania S.R.L.'s bills.

Payments can be made with your personal or company card, in complete security. Cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have code CVV2 / CVC2).

No additional transaction fees are charged.

Card data processing is done exclusively on PlatiOnline servers.

The security of your information is guaranteed by the fact that PlatiOnline does not store the confidential data of your card, but sends it encrypted over a secure connection to the processor bank. This way your information is secure.

Regardless of the currency you have in your account, the transactions are made in lei, at the exchange rate of your bank.

For payment by card, the transaction will appear on the account statement with the name jungheinrich-shop


Any attempted unauthorized access to the site and any attempted fraud will be reported to the competent authorities. Any conflict between the company and the clients is attempted to be solved amicably by agreement between the two parties. If this is not possible, the Romanian legal provisions in this field will apply and the resolution of the conflicts is the responsibility of the Romanian courts.

We do not offer in any way a guarantee that the product or the service will be according to your requirements or will be safe Without errors of any kind.


Depending on the delivery area and availability, Jungheinrich Romania SRL uses the following express courier agencies:

MAINFREIGHT SRL - Delivery time between 5 and 10 working days

DELAMODE ROMANIA SRL - Delivery time between 5 and 10 working days


Company name: Jungheinrich Romania S.R.L.

Fiscal data: Nr. Reg. Com. J29 / 1732/2015, C.U.I. RO 35287610

Address: Ploiesti West Park (PWP), Bruxelles street, no. 17, postal code 107025, Aricestii Rahtivani, Prahova, Romania

Phone: 0723 559 990 (Monday - Friday, 08:00 - 16:30)

E-Mail: (response time max. 1 working day)

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